Difference between revisions of "One-on-one calls"

(Created page with "You can book a 30 minutes video call with one CMS member. = To book a call = Please follow [https://coecms.appointlet.com this link]. At the end of the booking, a calendar ev...")
 
 
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You can book a 30 minutes video call with one CMS member.
 
  
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= To book a call =
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<span style="color:#c0392b;">NB We discontinued using the appointlet app because of permission issues with accessing the calendars!!!</span>
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Please follow [https://coecms.appointlet.com this link]. At the end of the booking, a calendar event will be attached to the confirmation email. This event contains the link to the video call. You will also receive reminders of your bookings 24 hours and 15 minutes before the meeting time.
 
  
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You do not need to email us to notify us of the booking. We will be notified automatically. All emails you receive should allow you to reschedule or cancel your bookings if required, you do not need to contact us separately via email for cancelling or rescheduling.
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To book a 30 minutes one-on-one videocalls please open a ticket mailing the cws_help@nci.org.au.&nbsp;
  
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= To prepare for the meeting =
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The email should include:
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Unless you book at short notice (absolutely fine to do), please send an email to [mailto:cws_help@nci.org.au cws_help@nci.org.au] before the meeting. Simply put the details of the meeting in the subject line, e.g.:
 
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''Claire one-on-one, Tuesday 3/11, 10am''.
 
  
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In the email body, give us a short idea of what topic you will want to discuss. If your problem is better explained with an image, don't forget to attach it. Give us also any paths and locations to the material needed. This email is to ensure most of the time of the meeting can be spent solving your problem.
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*a summary of what you would like to discuss  
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*preferred days/times
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*who would you like to talk to if you have a preference
  
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= Troubleshooting =
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Please give us at least a working day notice, we will get back to you asap to arrange a suitable time.
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If you have any problem (e.g. booking a call, accessing a call...) or any feedback, please send an email to [mailto:cws_help@nci.org.au cws_help@nci.org.au]
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If you have a specific issue to resolve please include as much relevant information as possible, like paths to codes, input files etc. This will give us a chance to be prepared for the meeting and make sure we can access all necessary information.
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If you have a preference for a team member, include that in the email, we will try to accomodate your choice. However,&nbsp;we might occasionally suggest a different member based on availiability and expertise.
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= &nbsp; =

Latest revision as of 17:53, 20 February 2023

NB We discontinued using the appointlet app because of permission issues with accessing the calendars!!!

To book a 30 minutes one-on-one videocalls please open a ticket mailing the cws_help@nci.org.au. 

The email should include:

  • a summary of what you would like to discuss
  • preferred days/times
  • who would you like to talk to if you have a preference

Please give us at least a working day notice, we will get back to you asap to arrange a suitable time.

If you have a specific issue to resolve please include as much relevant information as possible, like paths to codes, input files etc. This will give us a chance to be prepared for the meeting and make sure we can access all necessary information.

If you have a preference for a team member, include that in the email, we will try to accomodate your choice. However, we might occasionally suggest a different member based on availiability and expertise.