COE Video-conference System - Revision history

C.carouge: /* Resources */

2019-12-05T03:38:15Z

‎Resources

C.carouge: /* Booking the systems */

2019-12-05T03:37:54Z

‎Booking the systems

C.carouge: /* Connecting to a PC */

2019-12-05T03:36:05Z

‎Connecting to a PC

C.carouge: /* Basic Use */

2019-12-05T03:32:47Z

‎Basic Use

ScottWales: Imported from Wikispaces

2017-03-22T00:32:46Z

Imported from Wikispaces

New page

All nodes of the Centre of Excellence are equipped with video-conference facilities to enable inter-node collaboration.

=Basic Use=

[[File:remote.png]]
[ [http://www.cisco.com/en/US/docs/telepresence/endpoint/codec-c-series/tc5/user_guide/profile-series_codec-c-series_qs-c20_sx20-qs_trc5_user_guide_tc51.pdf | Image from the user guide] ]

=Connecting to CoE nodes=

The addresses for CoE nodes should already be available in the phone book of each system, which can be accessed from the '''Call''' menu or by pressing the start call (green telephone) button on the remote control.

To manually dial in to one of the systems you can use the following addresses:
{|
| ANU || 150.203.8.120
|-
| Monash || 3585<span style="line-height: 1.5;">@monash.edu (or 130.194.167.228)</span>
|-
| UMelb || vidconf.earthsci.unimelb.edu.au (or 128.250.120.65)
|-
| UNSW || coecssvc.ccrc.unsw.edu.au (or 129.94.166.245)
|-
| UTas || 131.217.173.138
|-
|}

=Connecting to a PC=

You can use the Zoom service to allow computers or portable devices to connect to a videoconference. The Zoom client supports Windows, Mac, Linux, iOS and Android. While the Zoom client is free, only paid accounts can create conference rooms with support for hardware VC systems.

The following universities currently give staff full Zoom accounts:
* Monash - https://monash.zoom.us
* Melbourne - https://unimelb.zoom.us
* UNSW - https://unsw.zoom.us (only a limited number of H323 systems can connect to a room)

If you have a full account you will get H323 connection details when you create a booking in Zoom, which can be used from VC hardware like our CISCO systems. You can also dial out to external VC systems using the 'invite' button from within a call. PC users will get a URL and booking number that they can use to connect to the call.

To call the Monash Bridge from Zoom:
* Room System Type: '''H323'''
* H323 Extension: '''35920@monash.edu;dtmf=52952#'''
Note this may take a minute to start entering the PIN. A similar format can be used to dial any PIN-protected address - '''[IP Address];dtmf=[PIN]#'''.

[https://support.zoom.us/hc/en-us/articles/201363273-Getting-Started-With-H-323-SIP-Room-Connector | Calling Zoom from VC systems]
[https://support.zoom.us/hc/en-us/articles/203736425-H-323-SIP-Room-Connector-Call-out | Calling VC systems from Zoom]

=Connecting to other systems=

To connect to other systems that support SIP or H323 you can type in the address at the '''Call''' menu. If you are connecting to an IP number you can enter it with the number pad by replacing periods with asterisks, e.g. 150*203*8*120 will connect to ANU. To type in a text address press the top black button on the remote corresponding to '''Turn Keyboard On''' at the bottom of the screen (should be second from the left). After entering the address press the green telephone button on the remote to start the call.

=Direct Telephone Access=

You are also able to connect to the systems via telephone by calling the numbers below:
{|
| Monash || +61 3 9903 5854
|-
| UMelb || Telephone access available through Zoom
|-
| UTas || +61 3 6226 1595
|-
|}

=Bridging Services=

If you have a large number of systems connecting to a single call we are able to use the bridge services at Monash or AARNET. This can support multiple dial-in connections, ISDN connections as well as SIP/H323 endpoints. This request can be made either through your University's video conference support (preferred method) or through the CMS team.

{|
| Monash* || by phone || by phone: +61 03 99035920 psw: 52952#
|-
| || e-mail || 35920@monash.edu psw: 52952#
|-
| || IP || 130.194.20.3 press "20#" psw: 52952#
|-
|}
* to be used when 4 or more participants

=Booking the systems=

The following people manage bookings at each facility, email them to reserve a time.
{|
| ANU || Robyn Petch (robyn.petch@anu.edu.au)
|-
| Monash || Anna Haley (anna.haley@monash.edu)
|-
| UMelb || Scott Wales (scott.wales@unimelb.edu.au)
|-
| UNSW || Stephen Gray (stephen.gray@unsw.edu.au)
|-
| UTas || Jenna Patterson (Jenna.Patterson@utas.edu.au)
|-
|}

=Resources=

[http://www.cisco.com/en/US/docs/telepresence/endpoint/codec-c-series/tc5/user_guide/profile-series_codec-c-series_qs-c20_sx20-qs_trc5_user_guide_tc51.pdf | Cisco User Manual]

← Older revision		Revision as of 03:38, 5 December 2019
Line 91:		Line 91:
	=Resources=		=Resources=

−	[http://www.cisco.com/en/US/docs/telepresence/endpoint/codec-c-series/tc5/user_guide/profile-series_codec-c-series_qs-c20_sx20-qs_trc5_user_guide_tc51.pdf \| Cisco User Manual]	+	[http://www.cisco.com/en/US/docs/telepresence/endpoint/codec-c-series/tc5/user_guide/profile-series_codec-c-series_qs-c20_sx20-qs_trc5_user_guide_tc51.pdf Cisco User Manual]
		+
		+	[[Category:Admin]]

@@ Line 77: / Line 77: @@
 The following people manage bookings at each facility, email them to reserve a time.
 {|
-| ANU || Robyn Petch (robyn.petch@anu.edu.au)
+| ANU || Alina Bryleva (alina.bryleva@anu.edu.au)
 |-
 | Monash || Anna Haley (anna.haley@monash.edu)

@@ Line 40: / Line 40: @@
 Note this may take a minute to start entering the PIN. A similar format can be used to dial any PIN-protected address - '''[IP Address];dtmf=[PIN]#'''.
-[https://support.zoom.us/hc/en-us/articles/201363273-Getting-Started-With-H-323-SIP-Room-Connector | Calling Zoom from VC systems]
+[https://support.zoom.us/hc/en-us/articles/201363273-Getting-Started-With-H-323-SIP-Room-Connector Calling Zoom from VC systems]
-[https://support.zoom.us/hc/en-us/articles/203736425-H-323-SIP-Room-Connector-Call-out | Calling VC systems from Zoom]
+[https://support.zoom.us/hc/en-us/articles/203736425-H-323-SIP-Room-Connector-Call-out Calling VC systems from Zoom]
 =Connecting to other systems=

@@ Line 4: / Line 4: @@
 [[File:remote.png]]
-[ [http://www.cisco.com/en/US/docs/telepresence/endpoint/codec-c-series/tc5/user_guide/profile-series_codec-c-series_qs-c20_sx20-qs_trc5_user_guide_tc51.pdf | Image from the user guide] ]
+[http://www.cisco.com/en/US/docs/telepresence/endpoint/codec-c-series/tc5/user_guide/profile-series_codec-c-series_qs-c20_sx20-qs_trc5_user_guide_tc51.pdf Image from the user guide]
 =Connecting to CoE nodes=